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Residential Aged Care · Operational Detail

Facility / service centre operating detail, rosters and exception tracking.

Executive OverviewPerformance DriversOperational Detail
sections inside Classic Executive Dashboard
Scope: FY26 YTD
Board summary · Residential Aged Care · Operational Detail
Source: Fabric dataset · Blended
Key result

Care minute delivery has lifted by 4.6 minutes per resident day over the last 90 days across the network.

Target variance

Care minutes 208.4 vs 213 target (−4.6 min); agency hours 7.8% vs 5.0% target (+2.8pp).

Risk

Five vacant beds at Penrith have aged past 30 days and Nowra agency usage is running at 13% of total hours.

Management action

Convert long-vacancy beds to respite where possible, reassign AM shifts at Nowra and chase outstanding care plan reviews.

Facility EBITDA Contribution
Facility-level operating measures · current period
FacilityRegionBedsOccupancyAgency %Labour / OBDEBITDA / bedStatus
WahroongaSydney North12496.4%4.1%$386$18.2kOn track
MosmanSydney North9894.1%2.8%$372$19.8kOn track
PenrithSydney West14288.2%9.6%$412$12.1kAction
ParramattaSydney West11091.7%6.4%$398$14.6kWatch
NewcastleHunter15693.5%5.2%$391$16.7kWatch
MaitlandHunter8889.9%11.3%$419$11.4kAction
WollongongIllawarra13295.8%3.6%$384$17.9kOn track
NowraIllawarra7686.4%13.1%$428$9.8kAction
BathurstCentral West9292.6%7.1%$401$13.9kWatch
OrangeCentral West8490.3%8.4%$408$12.6kWatch
Coffs HarbourNorth Coast10494.7%4.9%$389$16.1kOn track
Tweed HeadsNorth Coast9691.2%7.8%$405$13.2kWatch
Exception register
Open items requiring management attention
  • HighPenrith — 5 vacant beds aged >30 daysFacility manager
  • HighMaitland — agency usage at 11.3%, breaches 8% thresholdRegional manager
  • HighNowra — labour cost per OBD $428 vs $385 targetRegional manager
  • Med12 residents awaiting AN-ACC reassessment beyond SLAClinical lead
  • MedSydney West care minutes below target for 6 weeksClinical lead
  • LowHunter NPS improved +6 pts — case for replicationGM operations
Care Minutes Compliance
Quality indicators · accreditation
  • Falls per 1k OBD3.8
  • Pressure injury per 1k OBD2.1
  • Restraint episodes1.4
  • Medication incidents4.2
  • Care plan reviews complete94%
  • Accreditation actions open6