Mockup #3 · Insight-Led Storyboard

Residential Aged Care · Performance Drivers

Revenue and cost drivers, AN-ACC / funding mix, regional variance.

Executive OverviewPerformance DriversOperational Detail
sections inside Insight-Led Storyboard
Scope: FY26 YTD
The story so far
Chapter narrative
What changed

Average AN-ACC class has lifted by 0.18 over the quarter and care minute compliance is on track to meet target.

Why it matters

AN-ACC mix and labour cost per OBD are the two largest swing factors in the half-year forecast — a 0.1 class shift moves revenue ~$2.6m annualised.

What to do next

Schedule reassessments for residents flagged as material-change and review labour mix at Penrith and Maitland.

  1. Ch. 1Revenue uplift
  2. Ch. 2Cost headwinds
  3. Ch. 3Mix opportunity
  4. Ch. 4Net result
Chapter 1 · Revenue upliftSource: Fabric dataset · Narrative generated by Copilot

Three revenue levers added $4.8m vs budget — AN-ACC mix was the largest.

What changed

AN-ACC class mix contributed +$2.4m, occupancy recovery +$1.8m and means-tested fees +$0.6m.

Why it happened

Reassessment activity in Hunter delivered most of the mix uplift; admissions normalised post-winter across Sydney North.

So what

Revenue growth more than offset cost pressure for the period, but the upside is concentrated in two regions and is not yet network-wide.

Recommended action
Replicate the Hunter reassessment cadence in Sydney West and Central West to broaden the revenue base.
Chapter 2 · Cost headwindsSource: Fabric dataset · Narrative generated by Copilot

Agency labour and overtime continue to absorb most of the revenue gain.

What changed

Agency labour contributed -$1.2m of variance; overtime added -$0.4m; small adverse movements in utilities and repairs.

Why it happened

Roster gaps in three facilities are being filled with agency at premium rates; departures in Sydney West are concentrated in Q3.

So what

Cost variance offsets approximately half of the revenue upside, holding the YTD EBITDA improvement to a modest +$2.3m.

Recommended action
Approve the agency-to-permanent conversion plan for Nowra and review the overtime cap policy in Sydney West.